FREQUENTLY ASKED QUESTION
ABOUT THE NIRVACURLS™ HAIR CURLER
How to use it ?
Our teeth whitening kit comes with instructions. We advise you to read it carefully.
Please note that the Nirvateeth™ tooth whitening kit has 3 modes:
- brushing mode,
- the massage mode,
- whitening mode,
Choose the mode that suits you according to your expectations.
Then put some toothpaste on the U-shaped silicone brush head, then activate the actuator and put it between your teeth.
Is it really safe to use ?
Unlike some teeth whitening kits that use Ultra-violet rays, which are harmful to gums and lips, the Nirvateeth™ teeth whitening kit uses blu-ray rays that automatically turn on when you brush your teeth, effectively removing tartar, plaque and making your mouth fresh and healthy for a dazzling smile.
What is your Shipping policy ?
- At the moment we only ship to the UK except Northern Ireland.
- - Due to some technical changes, our delivery times are currently 1 to 3 days. We ship within 1-2 business days.
- - Shipping time might vary depending on location, shipment method and other factors.
- - We are NOT responsible if the package is not delivered within the guaranteed shipping time. Shipping Carriers are sometimes delayed because of health restrictions due to Covid-19 and certain necessary formalities at customs borders.
- - You will not have to pay any fees when you receive your package
- - We do not charge VAT and there are no hidden costs with us. The amount shown on payment is the only amount you will have to pay.
- - Free shipping for all orders.
How long does it take to ship my order?
We take 24/48 hours to process your order. Also, depending on your location, your order should take 1 to 3 days to arrive.
Will I have to pay a fee when my order arrives?
No, you will not have to pay any additional charges on arrival of your package. The amount displayed at the checkout is the only one you will have to pay.
Is there a way to track my order while waiting for it to arrive?
Indeed! If you have placed an order on our website and wish to obtain the tracking number of your package, please contact us at email@example.com.
Is the payment secure?
Yes, thanks to SSL certification and end-to-end encryption, you have no worries about paying on our website. Your information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Do you accept credit card payments?
Yes, we accept payments by credit cards (Visa, Mastercard, American Express...) as well as accelerated payments with Google Pay and Apple Pay.
How do I place my order ?
Simply add as many items as you wish to your shopping cart (by clicking add to cart button) while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout" or "Proceed to checkout". Follow the instructions by providing us with delivery information and select a payment method.
Our support team is always happy to guide you at any step!
Where should I put my coupon code?
If you have a coupon code, you can put it in the checkout page.
Do you have a refund policy?
What happens if I receive a damaged item?
Please note that this does not usually happen, but if you have received a damaged item we sincerely apologise and ask you to let us know by email at firstname.lastname@example.org. We will ask you for some proof and depending on the situation, we will either resend your item or give you a partial refund.
How can I contact you ?
You can contact us by e-mail at email@example.com. For more urgent requests, you can call us on +44 20 8059 1032. We will be happy to meet all your needs to the best of our ability.
STILL HAVE ANY QUESTIONS?
+44 208 059 1032